

Michelle runs a growing beauty therapy business offering both in salon and a mobile in home service.
Michelle has a range of clients, some who are regulars who book their next appointment in the salon, others who lead a busy working life who try to fit appointments around their home and professional commitments.
Taking appointments online means that Michelle does not have to spend time on the phone, she can concentrate on working with her clients. The automated email and SMS reminders mean that Michelle has eliminated no-shows saving her time and money.
Michelle like to delight her customers so she uses the customer database to keep note of her clients preferences and with easy to use reporting tools she can set up reminders on birthdays and wedding anniversaries. She uses these special event reminders to offer her clients vouchers for something special that they would not normally try, so growing her business.