

Steve runs a local garage in South Oxfordshire offering all makes servicing and MOT testing.
Steve has three ramps which he needs to keep busy through the week with servicing and general maintenance work. As part of his marketing strategy Steve offers a courtesy car with all work which generates a lot of positive word of mouth referrals but is a bit of a headache to manage scheduling. Open Your Diary allows Steve to get a heads up and plan the allocation for work booked in advance, making his life just a little easier.
One of Steve’s ramps is dedicated to MOTs so he runs a separate diary for these where customers can pick the time of their appointment (from 6am to 8pm) well in advance. Steve uses the customer database to automatically schedule MOT reminders for a year’s time, sending special offer for clients that book in advance.
The SMS alerts mean that Steve no longer has no shows, meaning his team are always busy, keeping them happy and him in work.